Hong Shen
Assistant Professor, Human-Computer Interaction Institute, Carnegie Mellon University School of Computer Science, USHong Shen is an assistant professor in the Human-Computer Interaction Institute at Carnegie Mellon University’s School of Computer Science, where she directs the CARE (Collective AI Research and Evaluation) Lab. Her research focuses on human-AI interaction and the development of safe, responsible and aligned AI systems. Her work has been published in and received awards from leading venues such as ACM CHI, CSCW and EMNLP, and has been featured in New York Times, Forbes, Wired, BBC, and The Guardian. She is a recipient of the Google Research Scholar Award, the Microsoft AI and Society Fellowship and the Google Policy Fellowship.
Articles by Hong Shen
Technology
Chatting alone? What AI companions reveal about human relationships
How do you manage a relationship with a machine that is not as emotionally invested as you and may learn to read you over time as a friend would? Navigating the AI companions landscape depends not just on regulation but on how these products are designed to handle emotional responsibility, says US researcher Hong Shen.
Hong Shen
21 Aug 2026